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Kodak Digitizing Box- Beginners Guide

By Katy Sommerfield

If you’ve been interested in digitizing your memories for awhile, you’ve come to the right place. Kodak Digitizing is a highly rated digitization service among customers and is a product from one of the most trusted brands in media since 1888. From the minute you order your Kodak Digitizing box online to the moment your order shows up on your doorstep, Kodak handles everything simply and smoothly so that you can relax and rest assured that your precious memories are in good hands. But what happens in between ordering and receiving your newly digitized materials?

Let’s take a step-by-step look into the Kodak digitization process so that you can know exactly what happens when you order a Kodak Digitizing box: 

Choosing your box:

Depending on the amount of media you need to digitize, you’ll need to choose the perfect size Kodak box. We have boxes that can accommodate up to 3, 10, 20, or 40 pieces of media that you can choose from on the Kodak Digitizing website under the “shop” tab.

Once you’ve chosen which box works for your needs, choose which method you would like your digitized media to be saved in - either a thumb drive, DVD set, or a digital download. Once selected, click the “Get My Box” button - this will take you to the ordering page, where you will fill out your shipping and payment information. Fill this out and ta-da! You’ve successfully ordered your Kodak Digitizing box, which will ship out the following business day. You should receive your box within a week or so.

When your box arrives:

Once your Kodak Digitizing box arrives at your home, open it up. Inside you’ll find a welcome guide with instructions, barcodes to tag your items, and a prepaid return shipping label. Carefully read through the instructions to familiarize yourself with the process and to catalog any information you may need.

Before you send your box back:

To prepare your items for shipping, tag each tape, film canister, photo set, or reel with a barcode. Pack your items carefully and securely into the crush-proof shipping box - if you have lots of free space in the box, consider using tissue paper or bubble wrap to prevent damage to the materials during shipping. Finally, attach the return shipping label to the outside of the box and take it to your closest post office. Your box will be on its way to our digitization warehouse in Chattanooga, TN, shortly!

Digitizing your media:

When your media arrives in its crush-proof box to our digitization facility, our digitization specialists will carefully handle and examine each piece of media and will prepare the materials for digitization. At Kodak, we digitize your media by hand and pay close attention to detail when working with your special memories. You will receive email updates from the digitization facility as your materials go through the digitization process so that you never have to wonder what is happening to your analog media.



Once we are finished digitizing your media, we will pack up the originals along with the newly digitized copies and send it back your way. All in all, the digitization process should take 6-8 weeks, so you can expect to receive your media and copies in that window of time.

Receiving your originals and copies:

Once you receive your originals and the newly digitized copies, you can upload the copies to your computer using the DVDs or the thumb drive you ordered. If you ordered a digital download, your materials will be accessible online. Once your media is on your computer, you can easily access it at any time and share it with friends and family to relive your memories from the past.

And that’s all there is to it! At Kodak Digitizing, we strive to make the digitization process as user-friendly as possible, and we hope that this article has helped demystify any questions you may have about how we do digitization.


Our goal is to help you transform your precious memories into a format that will last forever, and it gives us great joy knowing that we have helped countless individuals and families accomplish this.

If you have any other questions about the digitization process, feel free to call or email a Kodak Digitizing customer service advisor who will be more than happy to help answer your questions.


Customer Service:


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